Terms of Service

Operator Information

Service operator: ManOnCall
Trade / brand name: ManOnCall
Registered address: Ruikar Colony, Kolhapur, Maharashtra 416005, India
Email: support@manoncall.com

Eligibility and Availability in India

You must be at least 18 years old and legally able to enter into a contract to use the Service. ManOnCall is for English-speaking adult women in India. Calls are placed only to an Indian (+91) mobile number that you control and verify by one-time password ("OTP"). Do not use another person's number, ask us to call a third party, share your OTP, or bypass phone verification.

Phone verification and calling depend on support for your number, carrier, and our providers. Service capacity and applicable restrictions may also affect access. Service is limited to India. Your account shows calling availability.

What ManOnCall Provides

ManOnCall offers short, automated voice calls for English-speaking adult women in India, with a free daily allowance and optional prepaid call packs. The voice is generated by an automated system, not a human being. ManOnCall is not a human companion service, dating or matchmaking platform, sexual or adult service, escort service, therapy or counselling service, medical provider, or crisis-response service.

Phone Verification and Access

Access and daily allowances are associated with your verified phone number. OTP verification may create or authenticate a user record for you; a separate username or password is not required. You are responsible for keeping control of your phone and OTPs and for activity carried out through your verified access. Tell us promptly if you believe that access has been compromised.

Free Daily Allowance and Prepaid Minutes

When pilot calling is enabled, eligible accounts receive 3 free minutes of connected call time per day, resetting at midnight India Standard Time (IST). Unused free time does not roll over. No payment details or research participation are required. Allowances are personal and cannot be transferred, resold, or redeemed for cash. Rate limits, capacity controls, service availability, and reasonable abuse-prevention measures apply. Do not create multiple accounts or automate call requests to evade limits. We may change future free allowances with notice in the service.

You may choose a prepaid call pack in Indian rupees: ₹399 for 10 minutes, ₹899 for 30 minutes, or ₹1,699 for 60 minutes. Payments are processed through Razorpay. The pack and total amount are shown before you pay. Minutes are credited after payment is captured and verified by our server; completing the checkout screen alone does not confirm credit. Paid minutes carry over, and we do not impose an expiry date. They are personal service credits, cannot be transferred, and are not a withdrawable cash balance. There is no recurring subscription or automatic renewal. Calling may pause for capacity, maintenance, or provider availability; purchasing minutes does not guarantee immediate call delivery. See the Payments and Refunds policy for purchase issues.

Research Is a Separate Choice

Research participation is voluntary, off by default, and not a condition of free access. The current optional setting covers limited future call metrics and explicit ratings for internal evaluation. It does not grant permission to train models on, license, or sell your conversations. You can withdraw in your privacy controls. The Privacy Policy explains the scope, withdrawal, operational processing, and provider retention.

How Call Time Is Counted

When a call starts, the Service temporarily reserves your available call seconds for that call. Connected call usage is measured in seconds, and any fractional second is rounded up to the next whole second. After the call is reconciled, unused reserved seconds are released. Free seconds remain tied to the day the call began; they do not roll into a later day. Only one call may be active per account, and shared service capacity can limit when a new call starts.

Acceptable Use

You must not use the Service to:

• break any law, facilitate fraud, impersonate someone, or violate another person's rights;
• contact, harass, threaten, exploit, or deceive another person;
• create or seek pornographic, erotic, sexual, escort, prostitution, compensated-dating, trafficking, or other adult-service content;
• promote hate, violence, self-harm, illegal goods, or other unlawful activity;
• send spam, operate a calling campaign, resell access, or make the Service available to others;
• interfere with, probe, reverse engineer, overload, or bypass the Service or its safeguards; or
• submit information that you do not have the right to use or disclose.

We may block a request or suspend access when reasonably necessary to prevent misuse, protect users or systems, comply with law, or investigate a suspected violation.

Automated Service, Health, and Emergency Notice

Automated responses may be inaccurate, incomplete, or inappropriate and must not be relied on as professional advice. The Service does not provide therapy, counselling, diagnosis, treatment, medical advice, or emergency or crisis intervention. Do not share prescriptions, medical records, financial credentials, passwords, or other information that is unnecessary for a reflection call. If you may harm yourself or someone else, face immediate danger, or need urgent help, stop using the Service and contact emergency services in your country or an appropriate qualified professional.

Call Processing and Privacy

To deliver an automated call, we and our service providers process call audio and may generate transcripts, summaries, and automated responses. We remember only the listening style and pace you explicitly choose, when you enable that preference. We also process call status and duration records. Please review our Privacy Policy before starting a call.

Availability and Stopping Calls

Calls depend on internet, telecom-carrier, device, and third-party systems and may be delayed, interrupted, or unavailable. You can decline an incoming call or hang up at any time. Prepaid packs do not renew automatically. See our Stopping Calls and Access policy and Payments and Refunds policy. These policies do not limit rights that cannot lawfully be excluded.

Service Changes and Suspension

We may maintain, change, or discontinue features and may suspend access for security, legal, technical, or acceptable-use reasons. If we make a material change to these Terms, we will post an updated date and provide any additional notice required by law.

Disclaimer and Liability

To the extent permitted by law, the Service is provided on an "as available" basis without a promise of uninterrupted or error-free operation. Nothing in these Terms excludes liability or a remedy that cannot be excluded under applicable law, including applicable consumer-protection law.

Governing Law and Disputes

These Terms are governed by the laws of India. Subject to any forum or remedy available to you under mandatory consumer or privacy law in your country of residence, courts in Kolhapur, Maharashtra will have jurisdiction over disputes arising from these Terms or the Service.

Contact and Complaints

Email questions or complaints to support@manoncall.com. The ManOnCall support and privacy contact handles service questions and grievances.