Shipping Policy
Last updated: 17 August 2026
ManOnCall provides a digital-only automated voice-call service. We do not sell or ship physical goods, so there is no courier, shipping address, shipping fee, or parcel tracking number.
Digital Delivery
After successful payment, prepaid minutes are delivered electronically to the balance associated with your OTP-verified Indian phone number. Purchased minutes normally appear within 5 minutes. If they have not appeared within 30 minutes, email support@manoncall.com with your verified phone number and payment reference.
Call Delivery
When you request a call, an automated voice call is placed only to your verified phone number. It typically begins within 1 minute, although telecom carriers, network conditions, device settings, maintenance, or third-party systems may cause delays. The Service is available only to adults in India.
No Transfer or Resale
Digital minutes are personal and non-transferable, have no cash value, and cannot be shipped, gifted, cashed out, or resold. Unused minutes remain available for later eligible calls.
Delivery Problems
For service-delivery details, see our Service Delivery Policy. A captured payment with no minutes delivered or a verified merchant-caused total delivery failure may qualify under our Return & Refund Policy. We acknowledge consumer complaints within 48 hours and aim to review complete payment complaints within 4 business days.
Operator
ManOnCall
Ruikar Colony, Kolhapur, Maharashtra 416005, India