Payments and Refunds

Free Pilot

Free access for English-speaking adult women in India includes up to 3 free minutes of AI voice conversation each day when calling is enabled. Capacity and fair-use limits apply. Your account will show available time and service status. No payment details are required.

Prepaid Packs and Refund Requests

Paid packs add 10 minutes for ₹399, 30 minutes for ₹899, or 60 minutes for ₹1,699. Paid minutes carry over, and we do not impose an expiry date. If you want a refund for an unused purchase, or believe you were charged twice or charged without receiving minutes, email support@manoncall.com with your payment or order reference and a description. We review requests manually against payment and usage records and communicate the outcome. A request does not itself confirm approval or an immediate refund. Where a refund is approved, we coordinate it through the original payment method; bank and payment-provider processing times apply. This policy does not limit any remedy required by applicable law.

Do not share a full card number, CVV, bank password, OTP, or UPI PIN with us. If a payment is pending, wait for its status to settle before trying again.

Call or Allowance Problems

A call that fails or a balance that looks incorrect is a service issue. Only connected call time counts toward your allowance; reserved time is reconciled after the call. See our Service Delivery Policy or email support@manoncall.com with the approximate attempt time and a short description.